I’ve already ordered 3 times for gifts
Everyone loves it!
We ordered this and customized it as a going away for one of our teammates! It turned out so beautiful! BenShot team was amazing to work with on the customization (etching). 100% recommend! (Pic is from the recipient)
What better way to celebrate an event with fellow hero's who went above and beyond the call of duty. Everyone loved the glasses
I’ve purchased about a dozen total over the past 6 months as gifts and they have been overwhelmingly well received!
I was looking for a great quality gift for door prizes at conferences I attend. This is a wonderful product, and I’m so excited to use it for potential customers!
Love to give fun quality and unusual gifts. And…I can add to it changing out with similar glasses.
The product is unique. This goes without saying. One just has to look at it to know it is a one of a kind gift.
The concept is brilliant. The packaging is exceedingly well done. It is made in the US from a family-based business. The gift is delightful to give.
This is a selling point in itself. And yet, the second part of the equation is equally important: Customer Service.
Without good customer service for order inquiries, follow-up queries, or possible challenge-based queries, a great product falls flat on its face.
How many times have you bought a good product but then couldn’t reach a deal man being when you have a question or challenge.
My order was around the holidays. A busy time of year. I had some order confirmations to make and some possible changes. With ease, I was able to reach someone to speak to directly. I was able to verbally confirm the desired etched message. A day later, I received a follow up call to ensure that they had gotten the correct information. I appreciated this extra step. When the package was running late for delivery, I queried the status. I received a call and email noting that shipping would be refunded with an apology for late delivery.
The fact that they cared and took the time to provide a make good offer, was all I needed to be ‘compensated.’ It is obvious that they try their best to fulfill orders in a timely basis and care about their customers.
I give the product and customer service an A Plus and highly recommend this US and family owned company for an exceptionally unique gift. Hoo Rah.
Wonderful holiday gift for my sister who is a gun enthusiast and enjoys going to a shooting gallery often. Now can come home to a drink in a appropriate glass!!