I purchased a couple of glasses last christmas (2019) and then in 2020 I purchased the mug for a friend and he absolutely loves it. thank you so much!
The customer service with BenShot is amazing- I customized my mug order with my significant other's business logo- they got back to me so quickly with answers to my questions, and a mock up immediately. The shipping was extremely fast, despite being literally ordered in the middle of December- I had a custom etched mug sent to me quicker than I receive most Amazon orders. Very high quality materials. My significant other loved it! Will definitely shop with this company again. Thank you BenShot!
It was a gift and the recipient loved the beer mug. It is a great hit! Will definitely be back for more. Also... the customer service is exceptional. I am impressed on every level.
The glass came shipped correctly and was only used about twice before it spring a leak yesterday out if nowhere from the bullet. I was about to buy a whiskey glass set in February for a birthday present but this mug has unfortunately turned me away from it. It was always washed by hand immediately after each use and was kept in a nicer spot than most of our glasses so I don't understand how this happened, the bullet is also intact and has never been bumped or handled incorrectly.
I can provide additional details if necessary, I REALLY wanted to make this brand a regular in our household so I'm hoping I can get some help with this.
Oh no! All of our glasses are guaranteed for life, so please email us at email@example.com and we'll make you a new glass right away, free of charge. Cheers!
I am very happy with this company and their product.
I was a little apprehensive, but I wanted to shop American. I'm glad I did. The product was well made. It was very well packed and came in time for Christmas. I would definitely shop here again.